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Industry AI Solution · Travel & Tourism

From itinerary search to confirmed booking.

Multilingual conversational AI for personalised itinerary planning, booking enquiries, and traveller engagement — powered by unified Salesforce Data Cloud traveller profiles.

Explore the Framework
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What It Does

Every step of the buyer journey.

Personalised Itinerary Planning

Guides travellers through planning based on preferences, budget, and travel type. Data Cloud unified profiles enable personalised engagement across every return visit.

Automated Lead Capture

Every enquiry logged with contact details and intent signals. Guided FAQs handle common queries automatically — no lead lost to slow follow-up.

Booking & Post-Booking Support

Booking confirmations, modification requests, and travel-day queries handled 24/7 — without manual agent involvement for routine interactions.

Regional Language Engagement

Voice-enabled in Indic languages — expanding reach to regional markets, improving accessibility, and increasing engagement without additional sales resources.

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Client Deployments

A Tourism & Travel Provider

 India

Challenge

No conversational AI to guide travellers through planning or booking. Fragmented traveller data. No automated lead capture — slow response times and low digital conversion.

What We Did

Conversational AI for personalised itinerary planning. Data Cloud for unified traveller profiles. Automated lead capture and guided FAQs reduced response times and improved conversion.

Increased

Booking Conversion

Increased

Traveller Engagement

Decreased

Response Time

Turn more enquiries into confirmed bookings.

Configure the chatbot for your destination portfolio, booking system, and customer channels.

Book a Demo 

OUR LOCATIONS

GREATER NYC

100 Overlook Center,

2nd. Floor, Princeton,

New Jersey 08540, USA

BAY AREA

2880 Zanker Road,

Suite 203, San Jose,

California 95134, USA

SOUTH EAST & LATAM

848 Brickell Avenue,

Penthouse 5, Miami,

Florida 33131, USA

DUBLIN, IRELAND

2 Dublin Landings,

North Wall Quay,

Dublin 1 Dublin, D D01 V4A3


KOLKATA, INDIA

Adventz Infinity @5

6th Floor, 608, HCHP+W8J, Street Number 18, BN Block, Sector V, Bidhannagar, Kolkata, West Bengal,

700091, India

INDORE, INDIA

Room No:101, 1st Floor- 101,

MPSEDC Building Plot No 03,

IT Park Sinhasa , Dhar Road, Indore

452013, India


SHILLONG, INDIA

Shillong Technology Park,

New Shillong,

Meghalaya,

793012, India

contact@halsaglobal.io | Call Us +1 (609) 418-7069

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