Halsa AI Framework
One platform. Every industry implementation.
Every solution Halsa deploys — banking, healthcare, real estate, and beyond, runs on the same reusable AI framework. That's what makes it a platform, not a collection of isolated bots.
Architecture
Classification, not generation.
Every response is classified from a domain-trained model and delivered via a pre-approved template. No hallucinations. No surprises in a regulated environment.
Step 1
Customer Input
Voice or text in Indic languages, native script. WhatsApp · Web · App · IVR
Step 2
Local STT
Speech-to-Text on-premise. No cloud audio processing. Zero data transfer.
Step 3
Intent Engine
Fine-tuned LLM classifies from domain-trained intent library. No hallucinations.
Step 5
Response
Customer's language. Optional local TTS. Sub-2s at 500+ concurrent users.
Core Capabilities
Built for enterprise. Ready for compliance.
Voice + LLM Engine
End-to-end voice processing, STT and TTS — running locally on-premises. Fine-tuned LLM for domain-specific intent classification. Not generative: every output is pre-approved and auditable.
Indic Language Support
Native script rendering for Bangla, Hindi, and other Indic languages — not transliteration. Voice and text. Additional languages configurable per deployment.
Agentic Workflows
Salesforce Agentforce for autonomous multi-step workflows — complex service journeys, routing, escalation, and action execution without human intervention.
On-Premise Deployment
Zero external API calls. No data sent to any cloud service. Full on-premise deployment for regulated industries where data sovereignty is non-negotiable.
Enterprise Integrations
Native connectors to Salesforce (Sales, Service, Health, FSC), SAP, Tally ERP, core banking platforms, and custom APIs. Your existing systems remain the system of record.
Omnichannel
The same intent engine deployed across WhatsApp, web banking, mobile app, and IVR simultaneously. One configuration. Consistent responses. Every channel.
Deployment Models
On-premise or cloud — your choice.
Full deployment within your infrastructure. Zero external API calls. Audio, intent processing, and response all remain on your servers. Recommended for banking, healthcare, and government where data residency is a compliance requirement.
Cloud or hybrid deployment for organisations where data residency requirements are less restrictive. Faster deployment timelines. Same intent engine, same language capabilities, same integration architecture.
Integrations
Works with your existing stack.
Salesforce
Sales, Service, Health, FSC, Agentforce, Data Cloud
SAP
S/4HANA — orders, inventory, pricing sync
Core Banking
Balances, transfers, card management APIs
Tally ERP
Secondary sales, distributor order management
WhatsApp BSP
End-to-end encrypted, customer data
Health Cloud
Patient records, appointments, care plan
IVR / CTI
Telephony platforms, call recording ingestion
Custom APIs
REST/SOAP connectors to proprietary systems
See the framework in action for your industry.
Book a live demo and we'll walk you through a deployment tailored to your use case.
OUR LOCATIONS
GREATER NYC
100 Overlook Center,
2nd. Floor, Princeton,
New Jersey 08540, USA
BAY AREA
2880 Zanker Road,
Suite 203, San Jose,
California 95134, USA
SOUTH EAST & LATAM
848 Brickell Avenue,
Penthouse 5, Miami,
Florida 33131, USA
DUBLIN, IRELAND
2 Dublin Landings,
North Wall Quay,
Dublin 1 Dublin, D D01 V4A3
KOLKATA, INDIA
Adventz Infinity @5
6th Floor, 608, HCHP+W8J, Street Number 18, BN Block, Sector V, Bidhannagar, Kolkata, West Bengal,
700091, India
INDORE, INDIA
Room No:101, 1st Floor- 101,
MPSEDC Building Plot No 03,
IT Park Sinhasa , Dhar Road, Indore
452013, India
SHILLONG, INDIA
Shillong Technology Park,
New Shillong,
Meghalaya,
793012, India