Industry Solutions · Banking & Finance · Fina
FINA — The banking chatbot that never leaves your servers.
LLM-powered banking AI. Indic language voice support. 150+ banking intents. Zero external API calls. Connects directly with your existing core banking software. Deployable in 6 months.
150+
Banking Intents Supported
0
External API Calls
<2s
Response Time
100%
On-Premise
Architecture
Classification, not generation.
Every response is classified from a domain-trained model and delivered via a pre-approved template. No hallucinations. No surprises in a regulated environment.
Step 1
Customer Input
Voice or text in Indic languages, native script. WhatsApp · Web · App · IVR
Step 2
Local STT
Speech-to-Text on-premise. No cloud audio processing. Zero data transfer.
Step 3
Intent Engine
Fine-tuned LLM classifies from domain-trained intent library. No hallucinations.
Step 5
Response
Customer's language. Optional local TTS. Sub-2s at 500+ concurrent users.
Live Banking Session
From a routine enquiry to an emergency card block.
Four distinct banking scenarios handled end-to-end — entirely on your infrastructure, without any cloud processing.
Note: FINA acts as the messenger — executing actions through your existing banking APIs. It does not store or own any transaction data independently.
Deployment Roadmap
Full go-live in 6 months.
Phase 01
Information & Inquiry
Balance enquiry, transaction history, branch & ATM locator, loan FAQs. Read-only — zero transaction risk. Builds confidence with IT and compliance before Phase 02.
Phase 02
Self-Service Transfers
Own-account transfers, intra-bank fund transfers, MPIN/OTP verification, saved beneficiary management. Call centre volume reduction begins measurably at this phase.
Phase 03
Full Transactional
BEFTN/RTGS transfers, utility payments, mobile top-up, full card management. Projected 40–60% reduction in call centre volume at full go-live.
Security & Compliance
Enterprise-grade security by design.
Projected 40–60% call centre reduction.
Full go-live in 6 months.
Talk to our team about what a FINA deployment looks like for your institution.
OUR LOCATIONS
GREATER NYC
100 Overlook Center,
2nd. Floor, Princeton,
New Jersey 08540, USA
BAY AREA
2880 Zanker Road,
Suite 203, San Jose,
California 95134, USA
SOUTH EAST & LATAM
848 Brickell Avenue,
Penthouse 5, Miami,
Florida 33131, USA
DUBLIN, IRELAND
2 Dublin Landings,
North Wall Quay,
Dublin 1 Dublin, D D01 V4A3
KOLKATA, INDIA
Adventz Infinity @5
6th Floor, 608, HCHP+W8J, Street Number 18, BN Block, Sector V, Bidhannagar, Kolkata, West Bengal,
700091, India
INDORE, INDIA
Room No:101, 1st Floor- 101,
MPSEDC Building Plot No 03,
IT Park Sinhasa , Dhar Road, Indore
452013, India
SHILLONG, INDIA
Shillong Technology Park,
New Shillong,
Meghalaya,
793012, India