Industry AI Solution · Banking & Finance
Banking AI that never leaves your servers.
The Halsa AI Framework deployed for banking — voice-enabled, multilingual, on-premise. Handles service requests, policy queries, card management, and claims. FINA is our named product deployment.
Is FINA the right fit for your institution?
From customer intent to secure transaction handling — all within a controlled banking environment.
01
Retail Banks
FINA plugs in as the conversational layer — without replacing your core banking system or requiring your team to rebuild anything from scratch.
02
Cooperative & Regional Banks
Built for regional banking, FINA supports native-script conversations, voice input, and multilingual customer servicing.
03
NBFCs & Fintech Platforms
FINA integrates with your existing lending, payments, or insurance infrastructure and handles customer interactions end-to-end.
04
Data-sensitive institutions
In FINA, on-premise deployment is the default, not an add-on, and every component of the pipeline is designed around it.
Client Deployments
An Insurance Provider
Challenge
No self-service channel for policy queries or claims. Manual processing caused delays and poor customer transparency. Routine enquiries consumed significant support bandwidth.
What We Did
AI-driven policy lookup and self-service portal for 24/7 access. Chatbot-based claim initiation, document upload, and real-time status tracking. Automated premium reminders via Financial Services Cloud.
40%
Faster Claims Processing
30%
Reduction in Support Volume
24/7
Self-Service
Access
A Multi-Channel Enterprise Deployment
Challenge
Heavy agent dependency driving high costs. Repetitive queries crowded out high-value interactions. Fragmented data prevented contextual engagement.
What We Did
Agentforce NLP deployed across multiple service channels. Automated FAQs, service requests, status checks at scale. Data Cloud integration for real-time personalised responses.
50%
Queries Automated
60%
Operational Cost Reduction
3s
Avg Response
Time
Featured Deployment
FINA — this framework, configured for banks.
FINA (Financial Intelligence & Navigation Assistant) is Halsa's named banking product — fully configured for retail banks, cooperative banks, and NBFCs. 150+ banking intents. Bilingual voice and text. Zero external API dependency. Deployable in 6 months.
150+
Banking Intents
0
External API Calls
<2s
Response Time
100%
On-Premise
Deploy banking AI on your own infrastructure.
Talk to our team about timelines, integration requirements, and what a deployment looks like for your institution.
OUR LOCATIONS
GREATER NYC
100 Overlook Center,
2nd. Floor, Princeton,
New Jersey 08540, USA
BAY AREA
2880 Zanker Road,
Suite 203, San Jose,
California 95134, USA
SOUTH EAST & LATAM
848 Brickell Avenue,
Penthouse 5, Miami,
Florida 33131, USA
DUBLIN, IRELAND
2 Dublin Landings,
North Wall Quay,
Dublin 1 Dublin, D D01 V4A3
KOLKATA, INDIA
Adventz Infinity @5
6th Floor, 608, HCHP+W8J, Street Number 18, BN Block, Sector V, Bidhannagar, Kolkata, West Bengal,
700091, India
INDORE, INDIA
Room No:101, 1st Floor- 101,
MPSEDC Building Plot No 03,
IT Park Sinhasa , Dhar Road, Indore
452013, India
SHILLONG, INDIA
Shillong Technology Park,
New Shillong,
Meghalaya,
793012, India