Experience Cloud & Portals, Sales Cloud (CRM & CPQ)
How Halsa Transformed Consumer Engagement with a Centralized Omnichannel Inquiry Platform
Omnichannel consumer engagement and query management improving response consistency and visibility across digital touchpoints.
Agentforce & Conversational AI, Salesforce Data Cloud
How Halsa Helped E-commerce Marketplaces Streamline Their Customer Service
Boosted resolution rates and reduced ticket volume with real-time order tracking and refunds.